Job Description

We're searching for a Banquet Manager for a Manhattan landmark event venue.

You will be part of a service team that consistently delivers the best level of service.

Who are you?

• A hospitality professional with a minimum of two years of experience as a Banquet Manager or Captain in a luxury hotel or catering establishment
• An individual with strong organizational and project management skills
• A proactive leader who takes initiative and is focused on continuous improvement
• You have experience working with union and non-union teams
• You have a passion for working with people, creating exceptional experiences, and leading with a hospitality mindset

What you'll be doing

• Leading by example, through actions, words, and behaviors that influence others to act and respond in appropriate, positive, and thoughtful ways towards clients, guests, and co-workers
• Anticipating and addressing guests’ service needs, and resolving situations where expectations are not met
• Executing Banquet Event Orders (BEOs)Leading and participating in daily meetings to discuss service challenges and provide the staff with necessary information
• Ensuring that banquet storage facilities, uniforms, and other banquet areas are maintained, organized, and clean
• Assisting with the development and maintenance of all policies, procedures, and quality standards to ensure a high-quality, cost-effective, and customer-focused operation
• Becoming acquainted with existing regular patrons and developing relationships with new guests

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